FAQ Series: Boiler Maintenance and Troubleshooting

We've had some great feedback on our FAQ series, so we've put together another list of frequent asks!

  • Do you install radiators?
    • Answer: Yes, we can install, move, or replace your radiators, whether cast iron, aluminium, or steel. We can also recommend suppliers like The Radiator Shed. Check them out: https://theradiatorshed.com/
  • What does Error Code 133 mean on my boiler?
    • Answer: Error Code 133 often indicates an ignition failure, typically caused by issues with gas supply or pressure. If you see this error, it’s best to contact Prime Gas for a thorough inspection

Read more: Boiler Error Code 133: Quick Guide

  • What does boiler maintenance include?
    • Answer: Boiler maintenance covers a range of checks, including pressure settings, safety inspections, and component cleanings to ensure your boiler operates efficiently. Learn more about what’s included in our maintenance services

Read more: Boiler Maintenance: What’s Included and Why It’s Worth Every Penny

  • Can you provide a full boiler service, from purchase to installation and maintenance?
    • Answer: Yes, we offer a complete boiler service, starting with helping you choose the right boiler for your needs. We handle everything from purchasing the boiler to expert installation and ongoing maintenance. Plus, if you’re open to an in-person quote, we offer a 10% discount. Discover our recommended range and exclusive boiler prices below!

Check them out: Boiler prices & boiler of the month

  • Can I save money by adjusting my boiler’s flow temperature?
    • Answer: Yes, reducing the boiler’s flow temperature can lead to significant energy savings. Many UK households could save up to £97 annually by setting the flow temperature to 60°C or below.
  • What’s involved in a MagnaCleanse flush?
    • Answer: A MagnaCleanse flush is a thorough cleaning of your heating system, which removes sludge and debris to improve efficiency. We recommend this service as part of routine boiler maintenance

Read more: FAQ Series: What is MagnaCleanse and How Can It Help Your Heating System?

If you have any questions, or would like us to cover a specific topic, get in touch!  Questions and advice are always free

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