bleeding-air-from-radiators

FAQ Series: Radiator Care and Maintenance

Radiators are essential to an effective heating system. Here’s how to keep them working efficiently and troubleshoot common issues. How often should I bleed my radiators? Bleeding radiators should be done at least once a year, ideally before winter. If your radiators have cold spots or make gurgling sounds, it’s a sign they need bleeding.... Continue reading

boiler-energy-efficiency

FAQ Series: Boiler Efficiency and Energy Savings

Keeping your boiler efficient is one of the best ways to save on energy bills and reduce your environmental footprint. Here are answers to some common questions about boiler efficiency and tips on saving energy. How can I improve my boiler's efficiency? Regular maintenance is key to keeping your boiler running at peak efficiency. Simple... Continue reading

choosing-a-boiler-brand

FAQ Series: Choosing the Right Boiler

Choosing the right boiler for your home is essential for optimal heating and efficiency. Here, we answer common questions to guide you through the selection process and help you make the best choice. 1. How do I know what type of boiler I need? The type of boiler that’s best for your home depends on... Continue reading

combi-boiler-maintenance-service

FAQ Series: Combi Boiler Maintenance & Servicing

Maintaining your combi boiler is key to ensuring it runs efficiently and lasts longer. Here, we answer some of the most common questions about combi boiler maintenance to help you keep your heating system in top condition. 1. How often should I maintain my combi boiler? We recommend scheduling an annual maintenance service for your... Continue reading

hero-home-accredited

FAQ Series: Gas Safety in Your Home

Q: What is a CP12 gas safety certificate, and do I need one? A: A CP12, also known as a Gas Safety Certificate, is a legal requirement for landlords in the UK. It confirms that all gas appliances, fittings, and flues in a rental property have been inspected and are safe to use. If you’re... Continue reading

boiler-maintenance-troubleshooting-faq

FAQ Series: Boiler Maintenance and Troubleshooting

We've had some great feedback on our FAQ series, so we've put together another list of frequent asks! Do you install radiators? Answer: Yes, we can install, move, or replace your radiators, whether cast iron, aluminium, or steel. We can also recommend suppliers like The Radiator Shed. Check them out: https://theradiatorshed.com/ What does Error Code... Continue reading

newcastle-in-winter

FAQ Series: Winter Boiler Maintenance Tips

As winter approaches, keeping your boiler in top shape is essential for a warm, worry-free season. Here’s a quick FAQ guide to help you keep your boiler running smoothly during the colder months. Q: What temperature should I set my boiler to in winter? A: We recommend setting your boiler’s flow temperature to around 60°C... Continue reading

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FAQ Series: Prime Gas Heating Services

Q: Do you install radiators? A: Yes, we can handle all radiator needs—whether you’re adding, moving, or replacing radiators. We install cast iron, aluminium, and steel radiators, and we can even recommend suppliers if you’re looking for specific models or finishes. Every installation comes with an option for a flushing service, ensuring optimal performance from... Continue reading